Shipping policy

Shipping Policy

Last Updated: July 26, 2026

Thank you for shopping with LaCureta. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–5 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location.

Destination Estimated Delivery Time
United States 7–15 business days
Canada 7–18 business days
United Kingdom 7–15 business days
Australia 8–18 business days
Europe 7–18 business days
Rest of the World 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the products in your order.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 2–5 business days to become active after shipment.

Delays

While we work hard to deliver your order on time, delays may occur due to:

  • Customs inspections
  • Severe weather
  • High shipping volumes
  • Public holidays
  • Carrier delays
  • Other unforeseen circumstances beyond our control

LaCureta is not responsible for shipping delays caused by third-party carriers or customs authorities.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

If you enter an incorrect or incomplete shipping address, please contact us immediately at info@lacureta.store.

If your order has already been processed or shipped, we may not be able to change the address.

Orders returned due to an incorrect address provided by the customer may require additional shipping charges for reshipment.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  • Check with household members or neighbors.
  • Contact your local delivery carrier.
  • Contact us at info@lacureta.store for assistance.

If a package is confirmed lost during transit, we will work with the shipping carrier to provide a replacement or refund where applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Multiple Packages

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers and deliveries.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@lacureta.store

We aim to respond within 1–2 business days.